nitya rao
Currently designing at NexHealth
Redesign the developer experience to support new API endpoints that automate manual onboarding processes.
Make targeted UX improvements for upcoming go-to-market efforts based on insights from an international research trip to Lagos, Nigeria.
Medical credentials are difficult to transfer. My task was to integrate complex privacy and identity requirements into an intuitive mobile experience for physicians and medical practices.
Zentist
Optimizing a revenue cycle Conducting in-depth contextual inquiry with billers & dental practice owners to propose UX improvements to optimize a revenue cycle management tool